New User? Sign In and help us improve your support experience.

Registered users - sign in

Email Address :

Example: your_address


Please log in with your PeoplePC email address and password.

This helps us provide the best information possible,
and you won’t have to login on your next visit.

Email Address :

Example: your_address


Thank You. You have successfully logged in.

Sorry, there is a problem with this account, One moment while we direct you to a Live Agent.

silhouettes EarthLink Logo
Search Knowledgecenter
Save to Favorites | Print Page | Save as PDF

How to add a new email to your Account
How to add a new email to your Account
  • Article ID: 138645
  • Last modified date: February 13, 2020 12:02

This article will show you how to create a new "secondary" email address for your EarthLink account.  


How to Create a New Email Address in MyAccount

Log into My Account with your primary email address and password.


On the My Account home page (the first page that comes up after you log in), you will see a section called Email Profiles.  Next to this, you will see a line commenting on how many email addresses you have available and how many you are actually using.  As long as you have at least one left you will be able to create a new email address.  

In the above example, 8 email addresses are included with the account and 7 are being used.  One more can be created.

Click Add a new email profile located below the Email Profiles section.


Fill out the form to create your new email address.

Guidelines you should keep in mind when creating your new email address:

  • Capitalization matters (make sure CAPS LOCK is turned off).
  • The username portion of your email address is limited to 32 characters
  • Your password must be between 6 and 8 characters.
  • It can contain letters and numbers but no symbols.
  • For tips on selecting a secure password, click here.

Click Add Email Profile when you have filled out all of the required information.


If the email address you selected is not available, you will have to go back through the process of selecting a new email address.

If the email address you selected is available, simply click OK to add it to your account.


If you need help setting up your email program to check your new email account, visit Setting Up My Program for more information.


Note: The max allowed length of a username for the primary e-mail address ONLY is up to 16 characters. 

Was this article helpful to you?
Your rating
If any information was unclear, or the information you were seeking was not provided, please let us know! Your feedback will help us improve this service.
NOTE: This form is for feedback only to help us improve our support site. Changes, additions or the cancellation of products cannot be processed via the feedback form. Comments entered here will NOT receive a personal email response. If you have a technical or account issue that needs immediate attention, please
Bottom Container